Learn how to Implement and Audit a Quality Management System as per ISO 9001: 2015
Learn How to Implement and Audit a Quality Management System as per ISO 9001: 2015!
This 3.5 hours course provides a clear, step-by-step explanation on each requirement/sub-clause of the ISO 9001: 2015 Standard.
This course offers solutions which can be used in the implementation of a quality management system, it also provides guidance on how to audit a quality management system, whether internal or external audit.
This course will help you gain a perfect understanding of ALL the requirements presented in ISO 9001: 2015, and you will be able to implement a Quality Management System or make an audit for a QMS.
PLEASE DO TAKE A LOOK AT THE VIDEOS PROVIDED FOR FREE BEFORE ENROLLING IN THIS COURSE!
This course is divided into 4 parts:
The first part acts as an introduction to the course, it provides you with definitions such, quality, quality management and ISO, and the purpose of quality management.
The second part speaks about the 7 quality management principles, the actions proposed by ISO 9000: 2015 in order to apply those principles and the benefits of each principle.
The third part is where, in my opinion, things get serious, as it contains a very thorough and detailed explanation of all the requirements of ISO 9001: 2015 plus examples to help you better understand the requirement, it follows the structure of the standard so we will be discussing about the clauses in their order: Context of the Organization, Leadership, Planning, Support, Operation, Performance Evaluation and Improvement.
The fourth part is about management system auditing in general and it speaks about the principles and types of management system audits, concepts like audit scope and criteria, audit teams, audit objectives, non-conformity, audit plans and report.
Every key requirement of ISO 9001: 2015 is being explained : context of the organization; risks and opportunities; QMS scope; quality policy and objectives; infrastructure; competence; awareness; measuring and monitoring resources; documented information; design and development; customer communication; reviewing customer requirements; property belonging to customers or external providers; preservation; control of externally provided processes, products and services; identification and traceability; post-delivery; release of products and services; nonconforming outputs; customer satisfaction; internal audit; nonconformity and corrective action or management review.
The course DOES NOT ONLY READ THE REQUIREMENTS OF ISO 9001:2015 but it speaks about the intent of each requirement, gives examples and solutions for the implementation. It is a great tool for auditing or implementing a Quality Management System.
PLEASE DO TAKE A LOOK AT THE COURSE CONTENT BEFORE ENROLLING IN THIS COURSE!