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Essential Management, Supervisory and Leadership Skills
This course, hosted by veteran facilitator Annette Poro, from Live and Learn is a must for anybody who wants to develop in their role as supervisor, leader, manager or 'boss' of any kind. It is an interesting mix of expert lectures and animations, with a downloadable checklist and a quiz to test your knowledge.
First you will learn about some common misconceptions that bosses have, particularly new bosses.
Then you learn what to expect from your people as a boss, and you will explore what they expect from you.
Bosses often overlook that their day to day behavior is critical to success, because the behavior of the boss is constantly sending subtle but very important messages to team members. The course explores this and helps you to become more aware of your behaviors, as the boss.
The final section looks at how you can put conversations at the heart of your style of managing and get the most from those conversations.
Throughout the course you are provided with examples in the form of animations. The course is full of ideas and practical tips to help you be a great boss who both gets things done and has great working relationships with your people.